Maintenance
Helpful Links for your maintenance needs!
Tenant Required Maintenance
As a Mountain West Management Services Tenant there are some maintenance items that Mountain West Maintenance Team will typically not do. These items are referred to as Tenant Responsible Maintenance.
These items include:
- Furniture Movement
- Internet Hook Up or Internet issues
- After Hours Lock Outs (Call locksmith)
- Garage Door Lock Out
- Change of Lightbulbs
- Personal Appliances Not Provided by Management/Owner (Microwave, washer and dryers, toasters)
- Non-infestations of bugs
- Regular Cleaning
For some maintenance issues tenants are able to solve without assistance from maintenance. Below are a list of helpful tips and videos that are good references for tools to purchase for your rental as well as how to solve some maintenance issues yourself.
Some Maintenance can be tenant caused and may result in tenant charges if maintenance is called to resolve so its always recommended to try to resolve these issues yourself first before calling maintenance.
Finding the Right Plunger! Which Plunger should you use for Toilet Clogs or Sink Clogs?
For any sink or toilet clog Mountain West Maintenance Team recommends starting with a plunger.
Finding the right plunger can assist you in unclogging the blockage
If you attempt to unclog and it is still plugs then call the maintenance line
Accordian Plunger
Best Overall!
Can be used in both sinks and toilets!
Force Plunger
Great Option for Toilet clogs
Sink Plunger
Should only be used on sinks as it does not get a good suction on toilets
Sink Accordian Plunger
Great Option for Sink clogs
NON FLUSHABLE ITEMS
Helpful video on how to stop an overflowing toilet!
Water Overflowing Toilet! What do I do???
Don't Panic!
Do these things before calling maintenance:
Step 1:
Shut off water to the left of the toilet
should be a shut off valve
Turn the valve till water turns off
Do Step 2 only if Step 1 does not work:
Remove Refill Tube from Overflow Tube
Allow the water to fill till water shuts off
Step 3: If you don't have a plunger try this:
Using some dish soap put into the toilet and allow to sit inside bowl for about an hour then pour hot water to loosen clog
Slow Draining Sink?
Most slow-draining sinks, showers, and tubs are caused by hair buildup in the drain.
Try using a drain-cleaning snake like the one pictured. These tools are included through your Resident Benefits Package, and residents can order one through the benefits portal.
Simply remove the drain plug (if applicable), insert the drain snake, rotate it gently, and pull out any hair or debris. Repeat as needed until the drain is flowing normally again.
Hot water and a small amount of dish soap may also help loosen buildup, but physically removing the blockage is usually the most effective solution.
If the drain remains clogged after these steps, please submit a maintenance request.
Did you know you need to vaccum your smoke alarms every 6 months??
Keeping your smoke alarm free of particles to help reduce false alarms and ensure smoke can easily reach the internal sensor.
Reset Garbage Disposal
If your garbage disposal is not working when you flip the switch try the reset on the bottom of your garbage disposal. Allow time for garbage disposal to cool down for about 30 minutes before attempting reset.
The switch activates when it experiances a blockage or overheating from heavy usage. So if it stops working while in use allow it time to cool before trying to reset disposal.
Clean Dishwasher Filter
Is your dishwasher not working as efficantly? Maybe you are seeing food particles on your dishes after a cycle? or the dishwasher has a odor?
Your Dishwasher Filter needs to be cleaned out every 3 to 6 months
Every dishwasher is different so if you don't have the owners manual you can search it by looking at the serial number and model number in Google
Reset GFCI Outlet
If your GFCI outlet is not working try reseting the outlet.
Simply press* the Reset button
*only press do not hold
